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Available on the Pro, Teams, and Enterprise plans.
The Outlook Contacts integration syncs Wave contacts into Microsoft Outlook / Microsoft 365 Contacts, including contact photos. It supports two modes: individual (your personal Outlook account) and organization (an admin connection that deploys synced contacts to every team member’s Outlook automatically).

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How to Connect

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Individual (personal Outlook)

1

Open the integration

Go to Integrations → Outlook Contacts.
2

Enable auto-sync (optional)

Turn on Auto-sync to import all existing Wave contacts immediately.
3

Connect Outlook

Click Connect and sign in with your Microsoft account.

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Organization (all team members’ Outlook)

1

Open the integration as an admin

An admin goes to Integrations → Outlook Contacts.
2

Connect with organization

Click Connect with organization and sign in with an Azure AD admin account.
3

Grant admin consent

Grant admin consent so Wave can sync contacts into every team member’s Outlook.
Wave requests offline access (to keep the connection active) and read/write access to create and update contacts in Outlook.

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What Gets Synced

Wave fieldOutlook field
First namegivenName
Last namesurname
Display namedisplayName
Job titlejobTitle
CompanycompanyName
Primary phone (mobile)mobilePhone
Work phone(s)businessPhones
Other phoneshomePhones
Up to 3 emailsemailAddresses
Street, city, state, postal code, countrybusinessAddress
WebsitebusinessHomePage
Contact notepersonalNotes
Contact photoOutlook contact photo (JPEG)
Sync direction: Wave → Outlook (outbound only) When it syncs: Real-time on contact create, update, or delete

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Features

  • Organization mode: a single admin connection syncs contacts into every eligible team member’s Outlook (users whose email exists in the connected Azure AD tenant).
  • Contact photos: profile photos are synced and converted to JPEG for Outlook compatibility.
  • Auto-sync on connect: import all existing contacts on first connection using the Microsoft Graph batch API.
  • Deduplication: contacts are identified by a Wave-specific extended property, so updates never create duplicates.

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Limitations & Requirements

  • Outlook limits contacts to 3 email addresses. The primary email is always listed first.
  • In organization mode, only users whose email exists in the connected Azure AD tenant receive synced contacts.
  • Organization mode requires Azure AD admin consent.

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Disconnecting

Go to Integrations → Outlook Contacts and click Disconnect. This removes the integration. Contacts already synced to Outlook are not deleted.