Frequently Asked Questions | Wave Connect

Wave Connect is a browser-based digital business card platform that lets you share your contact information instantly via QR code, NFC tap, or link - no app required. Recipients scan or tap, your profile opens in their browser, and they save your contact with one tap. Wave serves individuals, teams, and enterprises, with a forever-free plan that includes analytics and contact export.

Sign up free at app.wavecnct.com, fill in your contact details, choose a design template, and your card is live in under two minutes. You can add your phone, email, social profiles, website links, bio, photos, and company logo. No credit card required, and you can edit everything anytime.

No. Wave is entirely browser-based - there's no app to download for you or the people you share with. You manage your card from any web browser on your phone or computer. This is one of Wave's core advantages: zero friction, zero app store installs, and it works on every device. Learn more about how digital business cards work.

No. Recipients don't need a Wave account, don't need to download an app, and never get solicited by Wave. When someone scans your QR code or taps your NFC card, your profile opens directly in their phone's browser. They can save your contact in one tap. Wave never adds "Powered by" branding or sends marketing emails to your contacts.

You can include your name, job title, phone numbers, email, unlimited website URLs, social media profiles, bio, up to 5 photos, your company logo, and more. Pro subscribers can also add Calendly scheduling links, embedded videos, PDF documents, Google Maps locations, and Typeform integrations. There's no limit on the number of website links you can add.

Yes. You can create separate cards for different roles, companies, or audiences. This is useful if you have a corporate role and a side business, or if you want to tailor different information for different networking situations.

Log in to your Wave account and edit any field - changes go live instantly for everyone who has your card link. Unlike paper cards, you never need to reprint or reshare. If you change jobs, phone numbers, or titles, anyone who previously saved your card link will see the updated info the next time they open it.

No. You can share your Wave card unlimited times with unlimited people on every plan, including the free plan.

Wave gives you five ways to share: QR code scan, NFC tap, direct link, text/email, and Apple Wallet. Show your QR code on your phone screen, tap an NFC card to their phone, send your unique profile URL, or let them tap your card saved in Apple Wallet. Every method opens your profile in the recipient's browser instantly. For a full walkthrough, see our guide on how to share your digital business card.

Every Wave card comes with a custom QR code. The recipient opens their phone camera, points it at your QR code, and your profile opens in their browser - one scan, no app needed. The QR code is dynamic, meaning it always points to your latest profile even if you change your info. Wave includes free scan analytics so you can see who scanned and when. Learn more in our custom QR code guide.

Hold your Wave NFC card near the top of an iPhone or the center of an Android phone. A notification appears, and one tap opens your profile in their browser. NFC sharing requires close proximity (within a few centimeters) and works on most modern smartphones. It's the fastest sharing method - no camera, no typing, no app. For details on which phones support NFC, see our QR vs. NFC comparison.

Yes. Wave includes Apple Wallet integration free on every plan. Once added, your card is always accessible from your lock screen - no need to open an app or log in. Just tap the Wallet card and show your QR code. Most competitors charge $5-10/month for this feature.

Yes. You can download your Wave QR code as an image and insert it into your email signature, or simply add your Wave profile link. Email signatures are one of the highest-ROI ways to share your digital card - every email you send becomes a passive networking opportunity. Check out our email signature guide for setup instructions.

Yes. Share your Wave profile URL directly in chat, Zoom, Teams, or any messaging platform. You can also display your QR code on screen during virtual presentations. The link works the same way as in person - recipients click, see your profile, and save your contact instantly.

Yes. Every Wave profile includes a one-tap "Save Contact" button that downloads your info as a vCard directly into the recipient's phone contacts. No typing, no transcription errors. The contact includes your name, phone, email, company, title, and any other details you've added to your profile.

Wave offers a forever-free plan, a Pro plan at $7/month for individuals, and Teams plans at $60/user/year (custom volume pricing for 100+ users). The free plan includes your digital business card, QR code, analytics, contact export, and Apple Wallet - features that most competitors put behind a paywall. See full details on our pricing page.

The free plan includes a full digital business card, custom QR code, NFC sharing, contact analytics, contact export to CSV, Apple Wallet, unlimited shares, and unlimited website links - with zero Wave branding on your card.

Here's what you get free that competitors typically charge for:

• Analytics - See who viewed your card and when
• Contact export - Download your contacts as CSV anytime
• Apple Wallet - Add your card to Wallet for quick access
• No "Powered by" branding - Your card looks like yours, not ours
• No recipient solicitation - We never email or market to your contacts

Learn more about Wave's free digital business card.

No. Wave is the only major digital business card platform that doesn't add "Powered by" branding to your card or solicit your recipients with marketing emails - even on the free plan. When someone receives your card, they see your brand only. Competitors like Blinq, HiHello, and Popl all add their own branding and/or send promotional messages to your contacts.

Yes. Wave includes contact export to CSV on the free plan. Most competing platforms require a paid subscription to export the contacts you've collected. With Wave, your data is always yours - export anytime, no paywall.

Pro ($7/month) adds CRM integrations (Salesforce, HubSpot, Zoho, Google Contacts), Calendly scheduling, embedded video, PDF sharing, Google Maps, Typeform integration, and Zapier connectivity. It's designed for individuals who need their digital card to connect with their existing business tools. See all features on our pricing page.

Pro is for individuals who want CRM integrations and advanced features. Teams is for organizations that need centralized management, bulk deployment, brand controls, and team-wide analytics.

• Pro ($7/month): Everything in Free + CRM integrations, Calendly, video, PDF, Zapier
• Teams ($60/user/year): Everything in Pro + bulk Excel import, admin dashboard, brand templates, team analytics, and directory

If you're managing cards for more than yourself, you want Teams. If it's just you, Pro has everything you need.

Yes. Teams with 100+ users get custom volume pricing. Wave is the only major digital business card platform that offers volume discounts. Contact our enterprise team for pricing details.

Wave's free plan isn't a trial - it's a permanent free tier with no expiration date. You can use it forever with full features including analytics, contact export, and Apple Wallet. If you want Pro or Teams features, you can upgrade anytime and cancel anytime.

Upload a spreadsheet (Excel or CSV) with your team's names, titles, emails, and phone numbers. Wave creates all the cards automatically - you can deploy 200+ cards in about 5 minutes. Each team member gets their own profile with your company's branding, logo, and design template applied consistently. Learn more about Wave for Teams.

Yes. Wave's bulk Excel/CSV import lets you create hundreds of cards at once by uploading a simple spreadsheet with your team's contact details. The system maps columns to card fields automatically. This is one of Wave's most popular team features - it turns what would be hours of manual work into a 5-minute upload.

Yes. Admins can set brand templates that lock in company logo, colors, layout, and required fields - while letting individuals customize their own photo, bio, and contact details. This gives you brand consistency across every card without micromanaging each team member's profile.

Changes to brand templates (logo, colors, layout) automatically apply to every card in your team. For individual-level changes like titles or phone numbers, admins can edit any team member's card from the dashboard, or upload an updated spreadsheet to batch-update multiple cards at once.

Yes. The Teams admin dashboard shows aggregate analytics across all team members - total views, shares, contact saves, and individual performance breakdowns. You can see which team members are sharing most actively and which cards are generating the most engagement. Great for measuring ROI on your digital card investment.

Admins can deactivate or reassign any team member's card instantly from the dashboard. The card link stops working or redirects as you choose. Contacts that were collected through that card remain in your team's CRM. No risk of former employees representing your brand after departure.

Yes. Within the guardrails set by the admin template, each team member can personalize their photo, bio, social media links, and other personal details. The balance is flexible - admins decide what's locked (logo, colors, layout) and what's open for customization. Learn about design best practices for teams.

Yes. Wave Connect holds SOC 2 Type II certification, the gold standard for data security in SaaS platforms. This means our security controls have been independently audited and verified over an extended period - not just a point-in-time check. For a deep dive, read our enterprise security guide.

Yes. Wave encrypts all data in transit (TLS 1.2+) and at rest (AES-256), holds SOC 2 Type II certification, and never sells or shares your contact data with third parties. We maintain the highest data privacy standards in the digital business card industry. Your contacts' information is stored securely and is only accessible to you.

Yes. Wave Connect is fully GDPR compliant, with data processing agreements available for EU customers. We provide data portability (export your data anytime), right to deletion, and transparent data handling policies. Read our guide on GDPR and digital business cards for details.

Yes. Enterprise plans include SSO/SAML integration, allowing your team to log in with their existing corporate credentials. This simplifies onboarding, improves security, and gives IT teams centralized access management. Contact our enterprise team for SSO setup.

Yes. Enterprise plans support custom domains so your team's card URLs use your brand (e.g., cards.yourcompany.com instead of wavecnct.com). This reinforces brand consistency and builds trust with recipients who see a familiar domain.

Wave's infrastructure is hosted on secure, SOC 2-certified cloud servers in the United States. All data is encrypted at rest and in transit. For enterprise customers with specific data residency requirements, contact our team to discuss options.

Wave integrates with Salesforce, HubSpot, Zoho CRM, Google Contacts, and thousands of other apps via Zapier. New contacts captured through your digital business card can sync directly to your CRM automatically - no manual data entry. CRM integrations are available on Pro and Teams plans.

Yes. Wave connects directly to Salesforce, automatically syncing new contacts captured through your digital business card into your Salesforce CRM. Leads flow in with their name, email, phone, company, and any notes - ready for your sales team to follow up without manual entry.

Yes. Wave's HubSpot integration automatically creates new contacts in HubSpot when someone saves your digital business card. Contact data syncs in real-time, so your marketing and sales teams always have the latest leads without any manual import steps.

Yes. Wave's Zapier integration lets you connect to 5,000+ apps, creating automated workflows triggered by new card views or contact saves. For example, you can automatically add new contacts to a Mailchimp list, create a Trello card, send a Slack notification, or trigger any custom workflow you build in Zapier.

Yes. Pro and Teams plans let you add a Calendly scheduling link directly to your card, so recipients can book a meeting in one tap. The Calendly widget appears right on your profile - no need to send a separate link. It's one of the most popular Pro features for sales professionals.

Yes. Pro and Teams plans support embedded videos and PDF attachments directly on your digital business card. Add a personal intro video, a product demo, your portfolio, a brochure, or any document you want to share alongside your contact info.

Yes. Wave includes a free built-in contact management system where you can view, search, tag, and export every contact who has interacted with your card. For teams that already use Salesforce, HubSpot, or another CRM, the built-in system works alongside your existing tools - or you can use it standalone on the free plan.

An NFC business card is a physical card with an embedded chip that transfers your digital profile to someone's phone when they tap it - no app required, no scanning needed. It looks and feels like a premium business card, but instead of static printed info, it instantly opens your full digital profile with one-tap contact save. Learn more about how NFC compares to QR codes.

Most modern smartphones support NFC, including all iPhones from iPhone 7 onward and virtually all Android phones made after 2018. Compatible brands include:

• Apple: iPhone 7, 8, X, XR, XS, 11, 12, 13, 14, 15, 16, SE, and all future models
• Samsung: Galaxy S series (S3+), Note series, A series, Z Fold/Flip
• Google: All Pixel phones
• Others: OnePlus, Xiaomi, Sony, Huawei, Nokia, LG, HTC, Motorola

Every Wave NFC card also has a QR code printed on the back as a backup for older devices.

Tap your NFC card to your phone (or scan the QR code on the back). Wave will prompt you to sign up or log in, and your profile automatically links to that card. The entire process takes about 30 seconds. Make sure NFC is enabled on your phone - tap near the top for iPhone, center for Android.

Yes. Wave offers fully custom NFC business cards with your logo, brand colors, and design printed on the front. We also offer pre-designed options if you want to get started quickly. Metal NFC cards are available for a premium look and feel.

Wave ships NFC cards worldwide. We deliver to every country with standard international shipping available.

USA and Canada: 5-9 business days. International: up to 21 business days. Custom-designed cards may take an additional 2-3 business days for production before shipping.

Wave NFC cards are built to last - the NFC chip supports over 100,000 taps before reaching its lifecycle limit. The cards are waterproof, scratch-resistant, and designed to withstand daily wallet carry. Our metal NFC cards are especially durable with a premium weight and finish.

Yes. Every NFC tap is tracked in your Wave analytics dashboard - you can see total taps, profile views, contact saves, and when interactions happen. Analytics are included free on every plan, so you always know how your card is performing.