User Management

The admin dashboard gives you full control over your team’s user accounts. You can update profiles, manage NFC card assignments, and configure user-level settings.

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Updating User Profiles

As an admin, you can edit any user’s profile information:

• Contact info: Name, email, phone, address
• Job details: Title, department, company
• Profile picture: Upload or change the user’s photo
• Websites & social media: Add or update links
• About section: Edit the user’s bio or description

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Assign a Team to a user

You can assign a user to a specific team to track analytics and apply templates

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Migrating Personal Accounts

People who signed up for a personal Wave Connect account with a company email address appear under Settings → Administrators → Individual Users. Click Migrate next to a user to move their account — including their profile and contacts — into your organization. To avoid this step for future signups, turn on auto-join so new accounts on your verified domains join your organization automatically.

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Viewing User Contacts & Leads

Admins can view and manage contacts captured by each user from the admin dashboard. This includes the ability to:

• View a user’s full contact list
• Tag contacts on behalf of users
• Export contacts per user or for the entire team