Politique d'expédition

Welcome to Wave, we specialize in digital business cards, NFC business cards, and smart products. Our shipping policy is designed to provide you with various options for receiving your Wave Smart Products efficiently and securely.

Shipping Options

• Standard Delivery:
  Wave Smart Products will be delivered within 8-10 business days of your order.
• Express Delivery:
  Wave Smart Products will be delivered within 4-7 business days of your order.
• Express Plus Delivery:
  Wave Smart Products will be delivered within 2-5 business days of your order.
• Standard Shipping Outside USA & Canada:
  Wave Smart Products will be delivered within 18-21 business days of your order.
• Express Shipping Outside USA & Canada:
  2-8 day express delivery options are available depending on your location.

Order Processing

• Order processing typically takes 2 to 3 business days.

Shipping Costs

• Shipping costs are calculated at checkout based on your delivery details.
• We may occasionally offer free shipping promotions or thresholds.

Tracking and Delivery

• Customers can track their orders through the tracking information provided upon dispatch.
• If you are not at home during delivery, the courier may leave a notice with further instructions.
• You can also track your package using our chatbot, if you need additional help please contact support@wavecnct.com

Damaged or Lost Items

• If your item is damaged or lost during shipping, please refer to our detailed procedure here for reporting and handling these issues.

Returns and Exchanges

• For information on returns and exchanges, visit our Return Policy here.
  

Customer Service Contact

• For any shipping-related inquiries, please contact us at support@wavecnct.com.

Policy Changes

• Please be aware that our shipping policy is subject to change. We recommend reviewing this policy periodically.

FAQ

• For frequently asked questions related to shipping, please visit our FAQ page here.