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Your account settings allow you to manage your personal information, login details, and overall access to Wave Connect. Account settings This guide covers:
  • Logging in
  • Updating your account
  • Your username, pronouns, and iPhone Live Activities
  • Deleting your account

Login methods

Wave Connect does not use passwords. On the login page, pick one of these options:
  • Phone number or email: enter either one in Enter phone number or email and click Continue. Wave Connect sends a 6-digit code by SMS or email. Type it on the Verification screen and you are signed in. The same screen creates your account if you are new.
  • Continue with Google, Continue with Apple, or Continue with Microsoft: sign in with an account you already have.
  • Continue with SSO: for organizations with single sign-on. Enter your organization’s Org Username and you are redirected to your company’s identity provider. See SAML SSO.
Signing in with a code works on any device. If the code does not arrive, check that the phone number or email matches the one on your account, then try again.
You can connect several login methods to the same account under Settings → General → connected accounts.

Update account

You can update your account information at any time through your settings.

What you can update

From Settings → General, you can modify:
  • First name and last name
  • Email address
  • Phone number
  • Language preferences
  • Interface settings (e.g., light or dark mode)
  • Connected accounts (Google, Apple, SSO)

How to update your account

  1. Log in to your Wave Connect account
  2. Go to Settings
  3. Click General
  4. Edit the fields you want to update
  5. Save your changes

Notes

  • Updating your email may require confirmation for security purposes
  • Make sure you have access to your current email before changing it
  • Changes are applied immediately after saving

Username

Your username is the last part of your public profile URL. Change it from Settings → General → Username.
  • Usernames use lowercase letters, numbers, dashes, and dots only, with at least 3 characters. Uppercase letters are converted as you type.
  • Click Save to apply the change.
Old profile URLs do not redirect. Links, QR codes, and printed cards that use your previous username stop working as soon as you save. Update them before sharing your card again.

Pronouns

Add pronouns to your account from Settings → General → Account. Click Add pronouns, choose from the list, and click Save. To remove them later, click the minus icon next to Pronouns and save again.

Live Activities on iPhone

In the Wave Connect iOS app, Settings → General → Live Activities controls whether Wave Connect shows Live Activities on your iPhone. It is Enabled by default. Switch it off and click Save if you prefer not to see them. This setting only appears in the iOS app.

Delete account

You can permanently delete your account directly from your settings.
Deleting your account is permanent and cannot be undone.

What happens when you delete your account

  • Your profile and data are permanently removed
  • You lose access to your account
  • Any organization where you are the only member will also be deleted

How to delete your account

  1. Log in to your account
  2. Go to Settings
  3. Click Delete
  4. Confirm the deletion
Delete account confirmation

Before deleting

Make sure you:
  • Export or save any important data
  • Transfer ownership if you’re part of a team
  • Understand that this action cannot be undone