Privacy Policy

Privacy Policy

Last updated August 2022

Wave and its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively, “Wave,” “we,” ”us,” “our”) respect your (the “user,” “you” or “your”) right to privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy describes in greater detail our privacy practices for collecting and maintaining certain information collected about you. This Privacy Policy applies to all versions of our applications, website www.wavecnct.com, and all of our products, websites, media forms and/or channels (collectively, the “App”).

You agree that by creating a profile on our App or by otherwise accessing the App in any other way, you have read, understood, and agree to be bound by all of this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page. We require you to read and agree to this Privacy Policy when you download and install, or access in any way, the Wave App.

  1. Application of this Privacy Statement

This Privacy Policy (the “Privacy Policy”) applies to our App, products, and related services whether or not they link to this Privacy Policy. Wave is the responsible entity for all Personally Identifiable Information subject to this Privacy Policy for any services to users anywhere in the world.

  1. Information We Collect

We may collect some limited information from you through the following channels:

  • We ask our users for information such as phone number, e-mail address, mailing address, name and passwords in order to create an account.
  • Our users may post content (“User Content”). Such information remains the intellectual property of the user but Wave is granted a lifetime, worldwide, revocable license to use the User Content on its App and for the purposes listed hereinunder.

    • We may use your User Content including but not limited to the following purposes:

      • To administer your use of our Services.
      • To better understand your needs and interests.
      • To better understand and improvise our products and services.
      • To facilitate your use and personalizing your experience on the Site.
      • To respond to your inquiries or fulfilling your requests for information about our Service(s).
      • To provide you with information about our Services and sending you information and materials from Wave including marketing communication.
      • To help you address problems with the Site, including any technical problems.
      • To detect and prevent identity theft, fraud, and other potentially illegal acts as well as protecting the integrity of the website.
      • To respond to subpoenas, court orders, or judicial processes.
      • To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.
      • To resolve disputes and troubleshoot problems.
      • To help with any investigations or complaints.
      • To provide you with relevant information or Service(s) that you request from us or which we feel may interest you based on previous interactions, where you have consented to be contacted.
      • Wave provides your personal information to third parties who are obligated to use the personal information that we share with them for the purpose of provision of their services to us in order to help us run our business. These third parties include but are not limited to business partners, suppliers, sub-contractors, advertisers & advertising networks, analytics & search engine providers, payment providers. We may also share with third parties aggregate information or information that does not personally identify you.
  • We maintain a helpdesk function for addressing any questions, comments or concerns about the App. We may access users’ e-mail address and any other information they elect to provide as part of responding to such inquiries. This information is only utilized for customer support, is stored only for recordkeeping and analytics purposes, and is not otherwise shared.
  • We may from time to time collect automatically-collected information when you access our services (“Usage Data”), such as browser information, link interaction with our products, Internet Protocol (“IP”) address, and any other usage information collected from other tracking tools.
  • We use “Cookies” to optimize our services. These include three types of Cookies, which you may opt out of, though this may impact the ability to access all or some of the App:

- Preference Cookies: Preference Cookies are used to recall your preferences and different settings, as well as to increase the quality and convenience of your experience with our Services;

- Security Cookies: Security Cookies are used to enhance your security when using our Services; and

- Session Cookies: Session Cookies are used to operate our Services.

  • We may also, when you enable location-based services, collect Global Positioning System (GPS) location data and/or motion data.
  1. How We Use Information

Wave uses the data we collect for our legitimate business purposes including but not limited to the following:

  • To provide and maintain our services;
  • To keep you updated about improvements to the App;
  • To allow you to choose whether to engage in different aspects of the App;
  • To respond to any complaints you may have by delivering customer service support;
  • To collect useful data and analytics so that we can improve our App;
  • To monitor your usage of our App; and
  • To prevent, detect, fix, and address technical issues.
  1. Information Disclosure

We limit any sharing of information we have collected about you to certain narrow purposes. Your information may be shared for the following reasons only:

TO COMPLY WITH LAWS OR TO PROTECT RIGHTS OF USERS

If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

TO ASSIST THIRD-PARTY SERVICE PROVIDERS

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service, and marketing assistance.

TO PERFORM ANALYSIS AND MARKETING STRATEGIES WITH OTHER THIRD PARTIES

We may share your information with advertisers and investors for the purpose of conducting general business analyses. We may also share your information with such third parties for marketing purposes, as permitted by law.

TO TRANSFER ASSETS IN THE EVENT OF SALE OR BANKRUPTCY

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline to honor the commitments we’ve made in this Privacy Policy.

TO UTILIZE API INTEGRATION WITH SOCIAL MEDIA PROVIDERS

Our interaction with third parties is highly limited as set forth in this privacy policy. From time to time, we may integrate or otherwise utilize API for social media through the App, but all users will be provided the opportunity to “opt in” or “opt out” of this function.

  1. Deleting Your Information

If at any time you would like to review or change the information in your account or terminate your account, you can contact us at support@wavecnct.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

  1. Our Stance on Contact with You

We may from time to time contact you to remind you about something related to the App or to inform you of other great services we have in the works through “push notifications” or similar means. If you do not wish to receive notifications, you will be provided an “opt-out” option.

We may also contact customer users in other ways such as e-mail with promotional materials, newsletters, and coupons or deals. You will be provided an “opt-out” option if you do not wish to take advantage of these communications.

  1. How We Keep Your Personal Information Safe

We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide us your information.

    8. Policy Regarding Children

We do not knowingly solicit information from or market to children under the age of 16 unless the children have been granted permission by their parents to use our App. If you become aware of any data that we have collected from children under age 16, please contact us using the contact information provided below.

Contact Us

For questions or concerns relating to privacy, we can be contacted at support@wavecnct.com.