> ## Documentation Index > Fetch the complete documentation index at: https://wavecnct.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Seats and invoices > How seats work on team plans, how to add or remove them, and where to find your invoices, receipts, and promotion codes On the **Teams** and **Enterprise** plans, your organization pays per seat. Every member of your organization uses one seat. This page explains how to manage seats, what happens when you run out, and how invoices and payments work. > [!NOTE] > > Only the organization **Owner** can open **Settings** → **Billing**, change seats, and see invoices. ## Seats The plan card at the top of **Settings** → **Billing** shows how many seats you are using, for example **3 of 5 seats used**. If a promotion gave you free seats, they are listed separately and counted in the total. ### Adding or removing seats **1. Open Manage Seats** On the plan card, click **Manage Seats**. **2. Choose the new total** Use the plus and minus buttons or type the total number of seats you want. The dialog shows the current count on the left and the new count on the right. **3. Review the preview** Below the counter, Wave Connect shows what is **Due Today** and the amount of your next invoice. Click the preview to see the full breakdown. **4. Confirm** Click **Update Seats**. Added seats are charged as a prorated amount for the rest of your billing period. A few rules apply: * Team plans start at **3 seats**. * You cannot set fewer seats than the number of members in your organization. Remove the members first, then lower the seat count. * You need a billing address or a default card on file before changing seats. If one is missing, the dialog asks you to **Add a credit card**. * If your next invoice will bill a different number of seats than today, the plan card notes **You will be charged for N seats on the next invoice**. * Organizations on a legacy price cannot change seats from the dashboard. Contact [billing@wavecnct.com](mailto:billing@wavecnct.com) instead. ### Bulk discount Seat prices drop as your organization grows. When you open **Change Plan**, the Teams card shows a **Start at** price. Hover over it to open the **Bulk Discount** table, which lists the price per user for each range of users (the first users, the next range, and so on). The discount is applied automatically based on your total seat count. ### When there is no free seat When someone tries to add a member, send an invitation, or import users and every seat is taken, Wave Connect shows a warning: **No available seats remaining**, or **N more seats required** when several are missing. * If you are the Owner, click **Add seats** to open **Manage Seats** with the missing seats already filled in. * Other admins see the warning without the button. Ask your Owner to add seats. If **Automatically Approved Seats** is enabled, this warning does not appear and the seat is added for you. See the next section. ## Automatically approved seats **Automatically Approved Seats** lets Wave Connect add a seat whenever a new member joins, instead of blocking the addition until the Owner buys one. It is found at the bottom of **Settings** → **Billing** and is **Enabled** by default for organizations. * **Enabled**: new members are added right away and the extra seat is billed on your subscription. * **Disabled**: new members cannot be added until the Owner adds seats with **Manage Seats**. > [!WARNING] > > Integrations that create users on their own, such as [SAML SSO](https://wavecnct.com/docs/security/saml-sso.md), [SCIM provisioning](https://wavecnct.com/docs/security/scim.md), and HRIS syncs, can add seats automatically while this setting is enabled. Each new seat is charged to your subscription. Wave Connect shows the reminder **This integration can automatically add seats, which could lead to charges** when you set them up. Switch the setting off and click **Save** if you prefer to approve every seat yourself. ## Invoices Open **Settings** → **Billing** and scroll to the **Invoices** card. Every invoice is listed with its date, invoice number, amount, and status (**Paid**, **Open**, or **Draft**). From the menu on an invoice you can: * **View Invoice** to open the detailed page, with line items, subtotal, discounts, taxes, and total. * **Download Invoice** to save the PDF. * **Download Receipt** to save the payment receipt, available once the invoice is paid. Invoices are also sent by email. Use **Invoice Email Recipient** and **Invoice Language** on the Billing page to choose who receives them and in which language. See [Billing](https://wavecnct.com/docs/plans/billing.md#billing-details). ### Upcoming payment The plan card shows **Next payment due** and the **Amount Due** for your current period. Click **View Upcoming Invoice** to open a draft of your next invoice, marked **Upcoming Payment**. This draft keeps updating until the end of your billing period, so seat changes and credit purchases made today appear on it right away. > [!NOTE] > > Invoices are available for subscriptions paid by card. Subscriptions bought through the iOS app are billed by Apple and do not appear here (see [below](#subscriptions-bought-through-the-ios-app)). ## Past-due payments If a payment fails, the invoice stays **Open** and your subscription becomes past due. This applies to both your plan and any [credit plan](https://wavecnct.com/docs/plans/credits.md#credit-plans). * The Owner sees a red banner on every page: **One or more invoices are past due**, with a **Go to Billing** button. * The plan card shows a **Past Due** badge. * The open invoice shows **This invoice has not been paid yet** with a **Pay now** button. To resolve it, update your card under **Settings** → **Billing** or click **Pay now** on the invoice. The banner disappears once the invoice is paid. If you need help, contact [billing@wavecnct.com](mailto:billing@wavecnct.com). ## Promotion codes You can redeem a promotion code in two places: * **At checkout**, when you subscribe or upgrade: open **Have a coupon**, enter your **Coupon code**, and click **Apply**. Only one discount can be active on a subscription. If one is already applied, for example a referral discount, the button shows **You already have a discount**. * **When buying credits**: in the **Buy credits** dialog, enter your **Promo code** and click **Apply**. The code appears as a tag that you can remove before paying. Discounts appear as their own line on the invoice, with the amount or percentage off. > [!TIP] > > If a friend sent you a referral link, their discount is applied automatically when you choose a Pro or Teams plan. You do not need a code. See the [Referral Program](https://wavecnct.com/docs/account/referral.md). ## Subscriptions bought through the iOS app If you upgraded to **Pro** inside the Wave Connect iOS app, your subscription is billed by Apple, not by Wave Connect. * **Settings** → **Billing** shows your plan and **Next payment due**. In the iOS app, **Manage Subscription** opens your Apple subscription settings. On the web, the page shows **To manage your subscription, please go to the iOS mobile app**. * Changing plans, cancelling, and refunds are handled by Apple through your Apple ID subscriptions. * Invoices and receipts come from Apple by email and are not listed on the Billing page. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.