> ## Documentation Index
> Fetch the complete documentation index at: https://wavecnct.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Pipedrive

> Sync Wave contacts into Pipedrive as Persons and Leads

<Info>
  Available on the **Pro**, **Teams**, and **Enterprise** plans.
</Info>

The Pipedrive integration syncs Wave contacts into Pipedrive as both **Persons** (for contact details) and **Leads** (for the sales opportunity). Every contact you capture creates a complete record in Pipedrive, ready for your sales team to follow up on.

## How to Connect

<Steps>
  <Step title="Open the integration">
    Go to **Integrations → Pipedrive**.
  </Step>

  <Step title="Enable auto-sync (optional)">
    Turn on **Auto-sync** to import all existing Wave contacts immediately.
  </Step>

  <Step title="Connect Pipedrive">
    Click **Connect** and sign in to your Pipedrive account.
  </Step>

  <Step title="Authorize Wave">
    Authorize Wave Connect to access your contacts and leads.
  </Step>
</Steps>

Wave requests permission to read and write contacts and leads, and to read users (to assign ownership).

## What Gets Synced

Each Wave contact creates a **Person** record and a linked **Lead** record.

**Person record**

| Wave field                            | Pipedrive field               |
| ------------------------------------- | ----------------------------- |
| First name + last name                | `name`                        |
| All emails (with primary flag)        | `emails`                      |
| All phone numbers (with primary flag) | `phones`                      |
| Assigned team member                  | `owner_id` (matched by email) |

**Lead record**

| Wave field                 | Pipedrive field               |
| -------------------------- | ----------------------------- |
| Name + job title + company | Lead title                    |
| Linked Person              | `person_id`                   |
| Lead source                | Wave Connect channel          |
| Assigned team member       | `owner_id` (matched by email) |

**Sync direction**: Wave → Pipedrive (outbound only)

**When it syncs**: Real-time on contact create, update, or delete

## Features

* **Person + Lead**: each Wave contact creates both a Person and a Lead, so contact details and the pipeline opportunity stay linked.
* **Auto-sync on connect**: import all existing Wave contacts on first connection.
* **Owner assignment**: contacts are assigned to the Pipedrive user whose email matches the Wave team member.
* **Deduplication**: Wave stores the Pipedrive record IDs for each contact and updates existing records rather than creating duplicates.

## Limitations & Requirements

* Owner matching is by email. If a team member's email doesn't match any Pipedrive user, the record is created without an owner.

## Disconnecting

Go to **Integrations → Pipedrive** and click **Disconnect**. This removes the integration and revokes Wave's access. Records already synced to Pipedrive are not deleted.